European mobile users are showing a significant appetite for buying goods and services on their phones, according to new research.
Conducted by On Device Research on behalf of Actix, across France, Germany and the UK, the research shows that more than 30% of mobile users are making purchases on their phones, with Germans the most likely to use mobile commerce.
Lack of mobile internet coverage is the issue that frustrates subscribers most about the service provided by their mobile network operators, according to new research.
The research, conducted by On Device Research on behalf of Actix, across France, Germany and the UK, shows almost half of respondents cited lack of data coverage as their biggest frustration with their mobile service provider. The second biggest issue for mobile users was limits on the amount of data that can be used, cited by 35% of respondents.
Europeans have embraced Wi-Fi to access mobile data, with more than 55% choosing Wi-Fi instead of cellular when away from home, according to a new survey about mobile data experiences.
The research, conducted by On Device Research on behalf of Actix, a leading supplier of RAN analytics and optimization solutions for Mobile Network Operators, shows the extent to which mobile users seek out Wi-Fi networks even away from home and work. More than 55% of Europeans regularly use Wi-Fi connectivity on their phones when they are away from home. In the UK this figure increases to almost 65% showing that tech savvy users are getting around operator data tariffs or caps.
Faced with mobile networks groaning under the increased subscriber demand for more data, operators are turning to small cells as a way of meeting the increasing need for capacity and coverage. LTE Network Acceptance for Small Cells from Actix, a leading supplier of RAN analytics and optimization solutions,enables mobile network operators to speed up the acceptance process, while staying in control, reducing costs and ensuring a quality customer experience from day one.
Mobile operators enjoying a bumper influx of new iPhones on their networks need to carefully manage Radio Access Network (RAN) resources to ensure that these new handsets do not negatively impact the subscriber experience for other customers, according to Actix, a leading supplier of analytics and optimization solutions to mobile network operators.
Whilst the launch of new Apple handsets provides an opportunity to lock subscribers into new contracts, Actix points out new devices can unbalance the network for other subscribers.
• Tech savvy students aim for cheapest plans with best coverage
• Network usage points to higher data uploads
• Wi-Fi offloading is common
Mobile use by students gives an insight into future mobile consumption according to data extracted from mobile networks by Actix, a leading supplier of RAN analytics and optimization solutions for mobile network operators. Students represent a large, tech savvy subscriber base seeking low cost connections that deliver the best coverage.
This year, a record 130 million* students will attend colleges and universities around the world and this is expected to double by 2025**. Notably the student demographic of 18-21 year olds, armed with the latest smartphones and tablets, are opting to join low cost operators and MVNOs that focus on cheap bundles and self-service customer care.
Data captured by Actix shows that an average university campus will exhibit a daily population of up to 25,000 students who use mobile phones as their social hub. While this population is much lower than city transport hubs and central business districts, it generates some of the highest levels of daily data and voice traffic. A university campus will generate 60% more calls per person per day, and 388% more data per person per day compared to traffic in a business district. Universities also have the highest levels of data upload, accounting for 30% of all data traffic at the location.
ST LOUIS, MO - September 3, 2013 Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced it has entered into a definitive agreement to acquire privately-held Actix for approximately $120 million in cash, subject to customary closing conditions. This acquisition expands Amdocs' customer experience portfolio further into the network domain to manage customer experience across both networks and IT. The Boards of Directors of Actix and Amdocs have approved the transaction which, subject to the satisfaction of the conditions to closing, is expected to be completed by the end of September.
We’re delighted to announce that Actix will be sharing its RAN analytics and optimization expertise at the Telecom Analytics Conference and in the demo pavilion at the CCA Annual Convention in Las Vegas 16th – 17th September 2013.
In his presentation entitled “Survive and thrive - it’s all about analytics” Vinit Srivastava, Director North America, will examine the critical role played by RAN analytics in maximizing customer experience at a lower cost.
London, UK. August 13 2013: Actix a leading supplier of RAN analytics and optimization solutions for Mobile Network Operators announced record revenues and profits for the first half of FY14, ending July 31st , based on a 28% increase in revenues over the same period last year. The company achieved record profits for the third consecutive quarter.
Actix, an award winning pioneer of software that enables mobile operators to run more effective networks, has called for mobile operators to embrace information from Over The Top (OTT) services to target network investment, focus optimization and improve experience for the smartphone user.