Services

Ensuring our customers are delighted with Actix products

Our services are focused on one goal: ensuring our customers are delighted with our software products. In pursuit of this goal, we maintain a team of mobile network and IT experts, located throughout the world.

Our services organization has the following key differentiators:

• Experienced: With over 230 operator customers, our Services personnel have years of real-world experience deploying our software to help operators optimize their networks.
• Versatile: We offer both simple packaged services and services tailored to specific business needs including operator-specific process support.
• Global: With professional services staff based in the US, Brazil, UK, Germany, Malaysia, Japan and China, we can effectively deliver our services globally.

We offer the following categories of services:

• Product Implementation, Design and Configuration: these bespoke solutions can be tailored to our customer’s specific business needs and processes.
• Customer Education: a range of product training and mentoring services for all our solutions.
• On-Site Experts: Mobile network optimization and IT experts to enable the use of our products to visualize analyze and optimize the mobile network.